Information regarding the Processing of Data
1. Name and contact details of the Processing Agent and of the company Data Protection Officer
This Privacy Policy applies to the processing of data by:
TicWave GmbH
Berghauser Strasse 126
42349 Wuppertal
Telephone: + 49 202-51552238
Fax: + 49 202-51552239
The company Data Protection Officer can be reached at the above address, c/o Katharina Pfeiffer or by email at katharina@ticwave.
2. Collection and storage of personal data and the manner and purpose of its use
a) When visiting the website
When you visit our website www.ticwave.com, the browser you are using on your device will automatically send data to the servers on which our website is hosted. This data is stored temporarily in a log file. The following data are collected, without any action on your part, and stored until it is automatically deleted:
- IP address of the querying computer,
- date and time of access,
- name and URL of the file requested,
- website from which access is made (referrer URL),
- browser used and possibly the operating system of your computer, as well as the name of your access provider.
We will process the above mentioned data for the following purposes only:
- ensuring a smooth connection is established to the website,
- ensuring a comfortable user experience on our website,
- assessing the system security and stability, and
- for other administrative purposes.
The basis for lawful processing of data is laid out in Article 6(1) Point (f) of the General Data Protection Regulation (GDPR) of the European Union. The data collection purposes listed above constitute our legitimate interest. In no case do we use the collected data for the purpose of profiling your person.
Furthermore, we use cookies and analytical services for visits to our website. More detailed explanations on this are given in Points 4 and 5 of this Privacy Policy.
b) When subscribing to our newsletter
Provided you have given your consent in accordance with Article 6(1) Point (a) of the GDPR, we will use your email address to send our newsletter regularly to you. To receive our newsletter, you only need to provide an email.
You can unsubscribe at any time, for example by following the link at the end of each newsletter. Alternatively, you can express your wish to unsubscribe at any time by sending an email to
c) When using our contact form
For enquiries of any kind, you can make use of the contact form provided on our website. To use this form, you do need to provide an email address so that we know who is making the enquiry and so that we can send you our reply. Any other information is provided voluntarily.
We process data provided for the purpose of establishing contact in accordance with Article 6(1) Point (a) of the GDPR, based on your freely given consent.
The personal data we collect for the use of our contact form will be automatically deleted after the services in answer to your enquiry have ended.
3. Disclosure of data
We will not disclose your personal data to third parties for any purposes other than those listed below.
We will only disclose your personal data to third parties if:
- you have given your explicit consent, in accordance with Article 6(1) Point (a) of the GDPR,
- it is necessary to disclose this data, in accordance with Article 6(1) Point (f) of the GDPR, for the establishment, exercise or defence of legal claims, and no grounds exist to assume you have an overriding and legitimate interest in the nondisclosure of your data,
- for compliance with a legal obligation to disclosure in accordance with Article 6(1) Point (c) of the GDPR, and
- it is legally permitted and necessary for the performance of a contract with you in accordance with Article 6(1) Point (b) of the GDPR.
4. Cookies
We use cookies on our site. These are small files that your browser automatically creates and stores on your local device (laptop, tablet, smartphone or other) when you visit our site. Cookies contain no viruses, trojans or other malware and cannot harm your computer.
A cookie is used to store data that arises in connection with the specific device used. This does not mean, however, that we can in any way identify you directly from this data.
The use of cookies serves to make our services more convenient for you. We employ session cookies to know when you have already visited certain pages of our websites, for example. These session cookies will be automatically deleted as soon as you leave our site.
Furthermore, we set temporary cookies, also for the purpose of optimising user friendliness, that are stored on your device for a certain, specified period of time. The next time you visit our website to make use of our services, it will be automatically recognised that you have already visited us, and what input and settings you made, so that you do not need to make them again.
We also use cookies in order to collect statistics on the use of our website and to analyse this use for the purpose of optimising our services for you. These cookies allow us to automatically recognise that you have visited us upon your next visit. These cookies will each be automatically deleted after a set period of time.
The data processed through cookies are necessary for the abovementioned purposes for the protection of our legitimate interests and those of third parties in accordance with Article 6(1) Point (f) of the GDPR.
